Vel'OH!

DISCOVER THE COMMUNE OF NIEDERANVEN BY BIKE!

Available 24/7, the new vel’OH! system lets you travel with complete freedom, whenever you want, and save even more time getting where you want to go.

All the bikes are electric: hop on a vel’OH! to get to work, do your shopping, head out to a restaurant or just take a tour around town – you’ll be there in no time!

Why wait? Try out the vel’OH! system now: there are 2 new stations in the commune of Niederanven, one station “Am Sand” and the second one at “Charly’s Statioun” in Senningerberg and over 100 stations in and around Luxembourg City.

WHAT THERE IS TO LOVE ABOUT THE NEW vel’OH!

vel’OH! is modern

The new bikes have been fitted with all-new technology. The multi-function handlebars let you take the bike out of the dock using your contactless card, so there’s no need to go through the terminal. And they have a USBport for you to charge your smartphone while you ride.

vel’OH! is easy

vel’OH! means not needing to worry about anything! From quality control to maintenance and repairs, we take care of everything so you get top-quality service. The new bikes are now even lighter and more comfortable, and have 3 gears and an adjustable saddle.

vel’OH! is convenient

Over 100 vel’OH! stations in Luxembourg City and the surrounding area, bringing the different neighbourhoods closer together. These docks are directly connected to the new official vel’OH! mobile app. With a single click, you can:

  • select and unlock the vel’OH! you want to ride,
  • view your account,
  • search for other stations nearby,
  • see how many bikes are available at the other stations.

You can also view your account directly on the veloh.lu website.

vel’OH! is safe

The bikes have front and rear lights that are on both day and night, as well as front and rear brakes. The chain guard on the back of the bike protects your clothing. The new vel’OH! bikes are also equipped with an anti-theft system.

MEMBERSHIP PLANS

vel’OH! casual user

1 day – €2

With this plan, you get unlimited trips for 24 hours starting from when you activate your ticket.

The first 30 minutes of each trip are free.

After the free period: each additional hour of use costs €1, up to a maximum of €5 for 24 hours; if you don’t return the bike within 24 hours, the safety deposit is debited.

3 days – €5

With this plan, you get unlimited trips for 72 hours starting from when you activate your ticket.

The first 30 minutes of each trip are free.

After the free period: each additional hour of use costs €1, up to a maximum of €5 for 24 hours; if you don’t return the bike within 24 hours after the initial 3 days of use, the safety deposit is debited.

Long-term membership – €18/year

Join and get immediate access to vel’OH! with unlimited trips for one year. The first half hour is free, then after the free period: each additional hour of use costs €1, up to a maximum of €5 for 24 hours; if you don’t return the bike within 24 hours, the safety deposit is debited.

HOW DO I JOIN?

Via the website/mobile app (all plans)

To choose a membership plan (annual or short term), go to veloh.lu or download the vel’OH! app. Set up your account on one of these digital platforms and then choose the plan that suits you best. By using the vel’OH! service, you accept the general terms and conditions f use. After you join, you will be able to borrow a vel’OH! from any of the terminals located around Luxembourg City.

Via certain stations equipped with a payment terminal (1- or 3-day membership)

The short-term ticket is ideal if you want to try out the service before you decide to join for the year, or if you just want to take occasional trips by bike. You can purchase a 1- or 3-day ticket using the vel’OH! app, or using one of the 10 vel’OH! stations that take bank cards. Simply follow the on-screen instructions: you will be asked to choose a short-term membership and create a PIN. You will receive a ticket with a code that you must enter each time you borrow a bike.

Rental terms and conditions

The vel’OH! service can be used by people aged 14 and over (minimum height 1.50 m). You have 24 hours to return the bike. After that time, the safety deposit will be debited. Make sure that you have third-party liability insurance,which is mandatory to use the service.

Any questions? Contact us!

Feel free to call our advisers on 27 88 87 46:
Monday to Friday, 8:00 to 22:00
Saturdays, 9:00 to 22:00
Sundays and bank holidays, 9:00 to 19:00